We had another order of groceries delivered yesterday and discovered an unexpected benefit. When you orders something which they can't supply, they will substitute something similar and if the new item is more expensive, they will stick to the original price. This is good! I ordered a pack of 2x 200gm porterhouse steaks; they substituted 2x 240gm steaks for the same price. What's not to like about that system?
Also, mistakes can be made in he customer's favour. Yesterday, we received 2 boxes of frozen yoghurt sticks but only got charged for one. Life is pretty good.
Also, mistakes can be made in he customer's favour. Yesterday, we received 2 boxes of frozen yoghurt sticks but only got charged for one. Life is pretty good.
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